ERS - Claims PY2012
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State of Texas and Higher Education |
PY2012 |
Claims Department Overview
For covered services provided by Scott & White Health Plan network providers, members do not have to file a claim. The participating provider will file the claims on your behalf. Just make sure you present your ID Card at the time of service which identifies you as a member.
For services provided by non-participating providers you will need to file a claim for reimbursement directly to the Scott & White Health Plan at the below address:
Scott & White Health Plan
Attn: Claims Dept.
1206 West Campus Drive
Temple, TX 76502
Once the Health Plan receives your claim, you will receive an acknowledgement letter within 15 days. The acknowledgment letter will indicate if any additional information is needed. Claims are paid within 5 business days following notification of acceptance.
Our goal is to provide you with the best customer service possible.
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